Note that many of the problems people experience with Fetch aren't really problems with Fetch itself. Or you can send email to, but it's preferable if you use the feedback page and provide the information it requests.

If you cannot find the answer via the above methods, you can submit your problem or question using the Fetch Softworks feedback page. Since we're always improving Fetch, you should check to see if you're using the latest version, and if not, download it and see if it fixes the problem you're experiencing. Fetch Softworks personnel will give top priority to addressing questions on the message boards. Your next stop should be the Fetch Softworks message boards, which let you benefit from the wisdom and experience of others, and vice versa. That's why we recommend that you start first with the Frequently Asked Questions (FAQ), or by searching the Fetch Help by entering a term in the search box above. Fortunately most problems are not one-of-a-kind, and the solutions may already be at hand. Please note that there are many thousands of Fetch users for every person providing technical support, so we are not equipped to provide extensive individual attention for each problem. Fetch works well for most people, most of the time but that is little consolation if it isn't working for you! This part of the Fetch Help is the place to turn to when that happens.

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